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Critical CRM Trends to Keep an Eye on for 2021

Critical CRM Trends to Keep an Eye on for 2021

Introduction The CRM (Customer Relationship Management) industry is going to be smaller than previously thought. That is why it is critical for marketers and sales leaders to pay attention to the trends and discover their game-changing solutions right away. CRM technologies have undergone a lot of changes in the past few years and 2021 is going to see further evolution. It’s that time of the year again when CRM technology becomes more prevalent and essential for every company. It serves as a tool for keeping track of your employees, keeping track of your sales, tracking your expenses — basically anything […]

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